Data Protected Privacy Guaranteed Updated 2026

1025 Privacy Policy – How We Protect Your Data

This document explains how the 1025 platform collects, uses, stores and protects the personal information of Malaysian users. Your privacy is our priority.

Last updated: January 2026

Information We Collect From You

When you register or use the 1025 platform, we collect certain types of information for the purposes described in this policy. We only collect what is necessary to provide a safe, seamless service that meets the needs of Malaysian users.

Account Information

Full name, email address, and phone number provided during registration.
Passwords stored in encrypted form.
Date of birth for age verification (18 years and above).
Identity documents submitted during the account verification process, where required.

MYR Financial Information

Details of the payment method used, such as DuitNow, GrabPay, or bank transfer.
Records of deposit and withdrawal transactions in Malaysian Ringgit (RM).
Bank account numbers linked to your user account for withdrawal purposes.
We do not store credit or debit card details directly — these are handled by secure third-party payment processors.

Device & Browser Information

IP address, device type, operating system, and web browser version used.
Approximate location data based on IP address (country/region) for security purposes.
Activity log data such as login times, pages visited and session duration.

Platform Usage Data

Records of games, bets and entertainment activity on the 1025 platform.
Preferences and settings saved to your account.
Interactions with platform features, including customer support and notifications.

Why We Use This Information

1025 uses the information collected solely for legitimate purposes directly related to delivering our services to Malaysian users. We do not sell, rent, or disclose your personal information to third parties for advertising purposes.

Your information is used to:

Account management: Creating, verifying and managing your user account on the 1025 platform.
Transaction processing: To securely and accurately process deposits and withdrawals in Malaysian Ringgit (RM).
Security: To detect and prevent fraud, unauthorised access, and suspicious activity.
Customer support: To address enquiries, resolve issues, and enhance the overall user experience.
Legal compliance: To comply with applicable Malaysian legal requirements, including regulations relating to user identity verification.
Platform improvements: To analyse usage patterns and improve the platform's overall performance, interface, and usability.

Any use of your information beyond the scope described above will require your explicit consent beforehand.

Cookies & Tracking Technologies

The 1025 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our platform.

Essential Cookies

Required for core platform functions such as login authentication, session management and security. These cookies cannot be disabled without affecting platform functionality.

Performance Cookies

Collecting anonymised usage data to help us understand how users interact with the 1025 platform, enabling us to make meaningful improvements.

Preference Cookies

Saving user preferences such as language and display settings so the platform remembers your choices on your next visit.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect your ability to log in or use certain features on the 1025 platform.

Data Storage, Security & Sharing

Storage & Security

All personal data collected by 1025 is stored on secured servers with appropriate technical and organisational security controls in place. All data transmitted between your device and our servers is protected using SSL (Secure Socket Layer) encryption, the industry standard for secure data communication.

Data will be retained for as long as your account remains active, or for as long as necessary to fulfil the purposes set out in this policy. Following account closure, personal data will be retained for the minimum period required under applicable Malaysian law before being securely deleted.

Third-Party Sharing

1025 Platform does not sell or disclose personal information of users to third parties for advertising or commercial purposes. Information may only be shared in the following limited circumstances:

Payment processor: Required transaction information is shared with approved third-party payment processors — including DuitNow providers and digital wallet services — to process your MYR transactions.
Legal requirements: Where required by Malaysian law or a lawful directive from the relevant authorities, 1025 may be obligated to disclose certain information.
Platform protection: In cases of fraud or serious security threats, information may be shared with the relevant authorities for investigation purposes.

Your Rights as a User and How to Reach Us

Right to Access

You have the right to request a copy of the personal information we hold about you. This request can be submitted through 1025 customer support.

Right to Rectification

If you find that your personal information is inaccurate or out of date, you can update it through your account settings or by contacting our support team.

Right to Erasure

You may request the deletion of your account and personal data, subject to minimum legal retention requirements. Contact 1025 support to initiate this process.

Changes to This Privacy Policy

The 1025 platform reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new platform features. Users will be notified of any material changes via an in-platform notice or email before they take effect.

The date of the most recent update will always be shown at the top of this page. We encourage users to check back periodically. Continued use of the 1025 platform after any changes take effect will be considered acceptance of the updated policy.

Contact Us About Privacy

For any enquiries, concerns, or requests relating to your privacy and data protection on the 1025 platform, please reach out to our team by email at [email protected] or via the live chat feature available on the platform. Our team operates around the clock and will respond to your enquiries within a reasonable time. Additional information on how to use the platform is available on the FAQ us.